Risk Assessment for Implementing E-Services in some Ministries in the State of Kuwait PDF

Keywords

Risk assessment, E-services, Security and privacy issues, State of Kuwait

Abstract

The movement to e-government is basically about changing the way people and businesses interact with government. Kuwait, like any developing country, is currently launching major e-service projects aiming at improving government processes, connect government to citizens, and build interactions within the civil society The e-services category of e-government applications enables interactions and relationships between the government and citizens, through which the latter gain access to a range of public services. However, the implementation process of e-services involves many factors of risk that could threaten the success of the process. Therefore, an effective risk management process is an important component of a successful information security program. This paper investigates and discusses the possibilities of e-services risk areas and assesses the security and privacy protection issues in some ministries in Kuwait. The results show that the total average percentage of applying security and privacy issues in the studied ministries is moderate. The Ministry of Communications (MoC) has the highest percentage of applications, whereas the Ministry of Trading and Industry (MOTI) has the lowest. Physical security is the highest applied variable, while prevention of unauthorized access is the lowest one.